Your Cart is Empty
We're here with the help and advice you need, whether you want more sales, more customers, or greater efficiency. When you need us, we're prepped, trained, and ready to guide you from start to success.
When a domain registration expires, your options for renewal vary based on when your domain expired. On Aug. 31, 2013, ICANN adopted the Expired Registration Recovery Policy (ERRP), which requires registrars to disclose important information to Registrants and prospective customers about expiration notices, fees and redemption procedures. All required information and disclosures currently exist in various locations throughout our website. However, as an aid to Registrants, this article contains links to all required elements in the new policy.
Each domain name extension and its registry rules can affect the renewal process once a domain has expired. Some domains, such as ccTLDs, may have special requirements for renewals.
We'll send multiple emails to notify you of expiration within the 30 days prior and 30 days after the expiration date of your domains.
| Days after domain expiration | What happens and what you can do |
|---|---|
| +1 day | We'll try to auto-renew it, or you can manually renew for the standard renewal price. |
| +5 days | We'll try to auto-renew again - but if that doesn't work, your domain gets parked: your site and email stop working. But you can still manually renew for the standard renewal price. |
| +12 days | We'll try to auto-renew your domain one more time. You can still manually renew for the standard renewal price. |
| +19 days | Domain goes on hold: it's still in your account but inactive. Manually renew with applicable redemption fee. |
| +26 days | Domain goes to auction. You can still manually renew for the standard price plus the applicable redemption fee. You can also place your own bid. |
| +30 days | If no active bids in the auction, the domain stays in your account but now it's expired. You can manually renew for the standard price plus the applicable redemption fee. If there's an active bid at auction, the domain can't be renewed. |
| +36 days | Domain goes to a final closeout auction. Until there's an active bid, you can still manually renew for the standard price plus the applicable redemption fee. Once there's a bid, you can't renew the domain, but you can place your own bid. |
| +41 days | Final closeout auction ends. You can still manually renew for the standard price plus the applicable redemption fee. |
| +72 days | Domain is removed from your account and you can't renew it any more. You may be able to register the domain after the registry has released it, but Accept Pay can't advise when the registry will release a domain for registration. |
Some domains, such as ccTLDs, may have special requirements for renewals.
Diam mnesarchum cotidieque ut mei, populo quaeque definitionem ut mei. Euismod debitis vivendo est ex, alii verear comprehensam ei sea. Alia augue vituperata cum et, vim dico essent constituam cu, an equidem splendide comprehensam quo. Cum cu munere saperet deleniti, vis utamur maiorum at. Eu vidisse similique persequeris eos
Soleat populo saperet eu per, tale lorem tractatos ex nec, per posse viris probatus ad. Omnes partem accusamus duo cu, no has movet eloquentiam, et tota malis nemore pri. Cu causae appareat per, id essent option mei.
Eam id reformidans voluptatibus, ubique instructior vix ad. Te velit maluisset aliquando his, harum postea deleniti ius eu. Pri agam omnis sententiae eu, ne timeam eripuit sed.
Diam mnesarchum cotidieque ut mei, populo quaeque definitionem ut mei. Euismod debitis vivendo est ex, alii verear comprehensam ei sea. Alia augue vituperata cum et, vim dico essent constituam cu, an equidem splendide comprehensam quo. Cum cu munere saperet deleniti, vis utamur maiorum at. Eu vidisse similique persequeris eos
When a domain registration expires, your options for renewal vary based on when your domain expired. On Aug. 31, 2013, ICANN adopted the Expired Registration Recovery Policy (ERRP), which requires registrars to disclose important information to Registrants and prospective customers about expiration notices, fees and redemption procedures. All required information and disclosures currently exist in various locations throughout our website. However, as an aid to Registrants, this article contains links to all required elements in the new policy.
Each domain name extension and its registry rules can affect the renewal process once a domain has expired. Some domains, such as ccTLDs, may have special requirements for renewals.
We'll send multiple emails to notify you of expiration within the 30 days prior and 30 days after the expiration date of your domains.
| Days after domain expiration | What happens and what you can do |
|---|---|
| +1 day | We'll try to auto-renew it, or you can manually renew for the standard renewal price. |
| +5 days | We'll try to auto-renew again - but if that doesn't work, your domain gets parked: your site and email stop working. But you can still manually renew for the standard renewal price. |
| +12 days | We'll try to auto-renew your domain one more time. You can still manually renew for the standard renewal price. |
| +19 days | Domain goes on hold: it's still in your account but inactive. Manually renew with applicable redemption fee. |
| +26 days | Domain goes to auction. You can still manually renew for the standard price plus the applicable redemption fee. You can also place your own bid. |
| +30 days | If no active bids in the auction, the domain stays in your account but now it's expired. You can manually renew for the standard price plus the applicable redemption fee. If there's an active bid at auction, the domain can't be renewed. |
| +36 days | Domain goes to a final closeout auction. Until there's an active bid, you can still manually renew for the standard price plus the applicable redemption fee. Once there's a bid, you can't renew the domain, but you can place your own bid. |
| +41 days | Final closeout auction ends. You can still manually renew for the standard price plus the applicable redemption fee. |
| +72 days | Domain is removed from your account and you can't renew it any more. You may be able to register the domain after the registry has released it, but Accept Pay can't advise when the registry will release a domain for registration. |
Some domains, such as ccTLDs, may have special requirements for renewals.
Diam mnesarchum cotidieque ut mei, populo quaeque definitionem ut mei. Euismod debitis vivendo est ex, alii verear comprehensam ei sea. Alia augue vituperata cum et, vim dico essent constituam cu, an equidem splendide comprehensam quo. Cum cu munere saperet deleniti, vis utamur maiorum at. Eu vidisse similique persequeris eos
Diam mnesarchum cotidieque ut mei, populo quaeque definitionem ut mei. Euismod debitis vivendo est ex, alii verear comprehensam ei sea. Alia augue vituperata cum et, vim dico essent constituam cu, an equidem splendide comprehensam quo. Cum cu munere saperet deleniti, vis utamur maiorum at. Eu vidisse similique persequeris eos
Soleat populo saperet eu per, tale lorem tractatos ex nec, per posse viris probatus ad. Omnes partem accusamus duo cu, no has movet eloquentiam, et tota malis nemore pri. Cu causae appareat per, id essent option mei.
Eam id reformidans voluptatibus, ubique instructior vix ad. Te velit maluisset aliquando his, harum postea deleniti ius eu. Pri agam omnis sententiae eu, ne timeam eripuit sed.
Soleat populo saperet eu per, tale lorem tractatos ex nec, per posse viris probatus ad. Omnes partem accusamus duo cu, no has movet eloquentiam, et tota malis nemore pri. Cu causae appareat per, id essent option mei.
Eam id reformidans voluptatibus, ubique instructior vix ad. Te velit maluisset aliquando his, harum postea deleniti ius eu. Pri agam omnis sententiae eu, ne timeam eripuit sed.
Soleat populo saperet eu per, tale lorem tractatos ex nec, per posse viris probatus ad. Omnes partem accusamus duo cu, no has movet eloquentiam, et tota malis nemore pri. Cu causae appareat per, id essent option mei.
Eam id reformidans voluptatibus, ubique instructior vix ad. Te velit maluisset aliquando his, harum postea deleniti ius eu. Pri agam omnis sententiae eu, ne timeam eripuit sed.
Diam mnesarchum cotidieque ut mei, populo quaeque definitionem ut mei. Euismod debitis vivendo est ex, alii verear comprehensam ei sea. Alia augue vituperata cum et, vim dico essent constituam cu, an equidem splendide comprehensam quo. Cum cu munere saperet deleniti, vis utamur maiorum at. Eu vidisse similique persequeris eos
When a domain registration expires, your options for renewal vary based on when your domain expired. On Aug. 31, 2013, ICANN adopted the Expired Registration Recovery Policy (ERRP), which requires registrars to disclose important information to Registrants and prospective customers about expiration notices, fees and redemption procedures. All required information and disclosures currently exist in various locations throughout our website. However, as an aid to Registrants, this article contains links to all required elements in the new policy.
Each domain name extension and its registry rules can affect the renewal process once a domain has expired. Some domains, such as ccTLDs, may have special requirements for renewals.
We'll send multiple emails to notify you of expiration within the 30 days prior and 30 days after the expiration date of your domains.
| Days after domain expiration | What happens and what you can do |
|---|---|
| +1 day | We'll try to auto-renew it, or you can manually renew for the standard renewal price. |
| +5 days | We'll try to auto-renew again - but if that doesn't work, your domain gets parked: your site and email stop working. But you can still manually renew for the standard renewal price. |
| +12 days | We'll try to auto-renew your domain one more time. You can still manually renew for the standard renewal price. |
| +19 days | Domain goes on hold: it's still in your account but inactive. Manually renew with applicable redemption fee. |
| +26 days | Domain goes to auction. You can still manually renew for the standard price plus the applicable redemption fee. You can also place your own bid. |
| +30 days | If no active bids in the auction, the domain stays in your account but now it's expired. You can manually renew for the standard price plus the applicable redemption fee. If there's an active bid at auction, the domain can't be renewed. |
| +36 days | Domain goes to a final closeout auction. Until there's an active bid, you can still manually renew for the standard price plus the applicable redemption fee. Once there's a bid, you can't renew the domain, but you can place your own bid. |
| +41 days | Final closeout auction ends. You can still manually renew for the standard price plus the applicable redemption fee. |
| +72 days | Domain is removed from your account and you can't renew it any more. You may be able to register the domain after the registry has released it, but Accept Pay can't advise when the registry will release a domain for registration. |
Some domains, such as ccTLDs, may have special requirements for renewals.
Diam mnesarchum cotidieque ut mei, populo quaeque definitionem ut mei. Euismod debitis vivendo est ex, alii verear comprehensam ei sea. Alia augue vituperata cum et, vim dico essent constituam cu, an equidem splendide comprehensam quo. Cum cu munere saperet deleniti, vis utamur maiorum at. Eu vidisse similique persequeris eos
We aim to provide all our customers with a high level of service. However, if for any reason you are not satisfied with the service that you have received from us, please contact an advisor who will investigate and respond to your complaint. If you are not happy with the response you receive and wish to make an escalated complaint, please follow our complaints procedure as detailed below. We give our commitment that your concerns will be fully investigated.
If you have made a complaint to an advisor and are not happy with the response that you receive then you can escalate your complaint. All complaints should be made to the manager.
Please send your complaint to:
James Anderson
AcceptPay Ltd.
86-90 Paul Street
3rd Floor
London
EC2A 4NE
Email: james@accept.io
Or telephone us on +44 (121) 468-4949
If you are not satisfied with the response that you have received from the department manager then you have a period of 20 working days, from the date of our response, to make an escalated complaint to the Managing Director. If we do not receive an escalated complaint within 20 working days, we will consider the case to have been resolved.
If you wish to make an escalated complaint, please ensure that you include details of your previous complaint, and reasons for your dissatisfaction. You should receive a final response within 10 working days.
All escalated complaints should be made in writing and include the following information:
Please send your complaint to:
Philip O'Shaughnessy
AcceptPay Ltd.
86-90 Paul Street
3rd Floor
London
EC2A 4NE
Email: philip@accept.io
Telephone: +44 (121) 468-4949
Soleat populo saperet eu per, tale lorem tractatos ex nec, per posse viris probatus ad. Omnes partem accusamus duo cu, no has movet eloquentiam, et tota malis nemore pri. Cu causae appareat per, id essent option mei.
Eam id reformidans voluptatibus, ubique instructior vix ad. Te velit maluisset aliquando his, harum postea deleniti ius eu. Pri agam omnis sententiae eu, ne timeam eripuit sed.
Diam mnesarchum cotidieque ut mei, populo quaeque definitionem ut mei. Euismod debitis vivendo est ex, alii verear comprehensam ei sea. Alia augue vituperata cum et, vim dico essent constituam cu, an equidem splendide comprehensam quo. Cum cu munere saperet deleniti, vis utamur maiorum at. Eu vidisse similique persequeris eos
Soleat populo saperet eu per, tale lorem tractatos ex nec, per posse viris probatus ad. Omnes partem accusamus duo cu, no has movet eloquentiam, et tota malis nemore pri. Cu causae appareat per, id essent option mei.
Eam id reformidans voluptatibus, ubique instructior vix ad. Te velit maluisset aliquando his, harum postea deleniti ius eu. Pri agam omnis sententiae eu, ne timeam eripuit sed.
Soleat populo saperet eu per, tale lorem tractatos ex nec, per posse viris probatus ad. Omnes partem accusamus duo cu, no has movet eloquentiam, et tota malis nemore pri. Cu causae appareat per, id essent option mei.
Eam id reformidans voluptatibus, ubique instructior vix ad. Te velit maluisset aliquando his, harum postea deleniti ius eu. Pri agam omnis sententiae eu, ne timeam eripuit sed.
Diam mnesarchum cotidieque ut mei, populo quaeque definitionem ut mei. Euismod debitis vivendo est ex, alii verear comprehensam ei sea. Alia augue vituperata cum et, vim dico essent constituam cu, an equidem splendide comprehensam quo. Cum cu munere saperet deleniti, vis utamur maiorum at. Eu vidisse similique persequeris eos
Soleat populo saperet eu per, tale lorem tractatos ex nec, per posse viris probatus ad. Omnes partem accusamus duo cu, no has movet eloquentiam, et tota malis nemore pri. Cu causae appareat per, id essent option mei.
Eam id reformidans voluptatibus, ubique instructior vix ad. Te velit maluisset aliquando his, harum postea deleniti ius eu. Pri agam omnis sententiae eu, ne timeam eripuit sed.
Diam mnesarchum cotidieque ut mei, populo quaeque definitionem ut mei. Euismod debitis vivendo est ex, alii verear comprehensam ei sea. Alia augue vituperata cum et, vim dico essent constituam cu, an equidem splendide comprehensam quo. Cum cu munere saperet deleniti, vis utamur maiorum at. Eu vidisse similique persequeris eos
Every guide is trained and excited to work with you, whether you need help with a password reset or you're looking for a team to build your complete web presence.
If you need to make an abuse complaint about any of our customers or systems, please use the contact information below. If you contact us by email, we will respond to your email within an hour (during working days/hours).